Waste management service fees 2025

Which waste has to be sorted on the property?

The waste management regulations of the Helsinki Metropolitan Area and Kirkkonummi define which waste the property has to sort and collect as well as the kind of containers to be used for this purpose.

In residential properties, the sorting obligation is defined by the number of apartments. In other properties, the defining factor is the amount of generated waste. We recommend actively monitoring the generation of waste on the property. Active sorting and monitoring of the amount of waste support cost-effective waste management and reduce unnecessary refuse truck traffic.

Read more: Waste management regulations of the Helsinki Metropolitan Area and Kirkkonummi

*) Paper collection cannot be ordered from HSY. Paper producers are responsible for paper collection from housing companies. More information about paper collection.​

Rental waste containers

The choice of the appropriate number of waste containers and the collection frequency depend on the property’s size, resident structure and number of waste collection points. We recommend actively monitoring the generation of waste on the property. Active sorting and monitoring of the amount of waste support cost-effective waste management and reduce unnecessary refuse truck traffic.

We deliver manually movable waste containers of 140–800 litres to the property when the property joins HSY’s waste management as a new customer, orders more waste containers or changes the size of the waste container. The delivery time is seven weekdays and the delivery is free of charge. We charge separately for express delivery, replacement of a dirty container for a clean one as well as unnecessary transports, for example, when the customer has failed to cancel an order.

Manually movable waste containers owned by the property owner and in use on properties will be replaced with waste containers owned by HSY when they become unsuitable for use due to their poor condition or if the waste container does not meet the conditions defined for collection equipment in the waste management regulations. Using uniform waste containers improves the occupational safety of refuse truck drivers and makes collection smoother. The conditions defined for waste containers are available in the waste management regulations of the Helsinki Metropolitan Area and Kirkkonummi.​

Waste container dimensions and instructions for planning the property’s waste collection point and choosing the containers: hsy.fi - Functional waste collection point on property​

You can also use the sizing table on our website as an aid for planning.

Larger, built-in deep containers and containers installed on the ground surface are sold and rented by private companies. However, collection is carried out by HSY.

Rental fees of waste containers

The rental fees of biowaste containers and multi-compartment containers for packages are included in the collection fee.

Other fees related to waste containers

Moving distance of the waste container to the refuse truck

Waste containers must always be placed in accordance with the waste management regulations, primarily so that the moving distance of the waste container to the refuse truck does not exceed 10 metres. If, due to the conditions prevailing on the property, a waste container has to be placed such that the maximum distance allowed in the waste management regulations is exceeded, we will charge a moving fee for moving the container. HSY has the right to decide on the use of a moving fee.

Express delivery of waste containers within 1–2 weekdays

We deliver the waste containers to the property free of charge within seven weekdays; we charge separately for express delivery. We always charge an express delivery fee for container deliveries and pick-ups at temporary waste points if the temporary nature is due to the property’s own activities. Such activities include, for example, maintenance and defrosting of deep containers, pest control of rats or renovations of the property.

Damaged or lost waste containers

We replace rental containers that have been worn out or broken in use free of charge. We charge a fee for the replacement of burned or otherwise damaged or lost waste containers.

Other waste container fees

The rental fee includes rinsing of the waste container 1–2 times a year depending on the type of waste. If the waste container becomes very dirty before its annual rinsing, you can order a replacement for a clean container subject to a charge from our customer service. Multi-compartment containers for packages are not suitable for mechanical rinsing; only a replacement subject to a charge can be ordered.

A replacement and transport fee is also charged, for example, in situations where a waste container needs to be replaced due to overfilling or where the customer has failed to cancel the container delivery order.

Padlocks to be ordered separately for waste containers are primarily intended for downtown Helsinki, not detached housing areas. The padlocks are a discretionary service whose implementation must be negotiated with HSY.

*Please note that it is not possible to put a lining sack in the ventilated biowaste containers used in small properties due to their technical structure. However, it is important to remember to pack the biowaste well.

Mixed waste

• Every residential property must have a collection service for mixed waste.
• The property can have its own service or a shared use agreement with another property.
• The collection fee consists of a transport and treatment fee. The annual fee is calculated according to the number of times the waste containers are emptied in a year.
• We charge the container rental fee separately.
• We deliver a rental container from HSY for all new collection services.
• When the service life of manually movable waste containers owned by the property comes to an end, they must be replaced with rental containers from HSY.
  

Waste container dimensions and instructions for planning the property’s waste collection point and choosing the containers: hsy.fi - Functional waste collection point on property​

Collection container options: See the Rental waste containers section of the price list.

Property cannot be reached by refuse truck? See the price list page Annual fee of a regional mixed waste collection point.

Properties with 1–4 apartments, mixed waste

*The collection fee for every 16 weeks is the same as for every 8 weeks.

Properties with five or more apartments, mixed waste

Waste containers and skips, mixed waste

The collection fee consists of a transport and treatment fee. The waste is weighed in connection with collection. We charge a treatment fee based on the weight of the amount of generated waste.

When planning to acquire a container for the property, please contact our customer service.

Biowaste

According to the waste management regulations, all residential properties (with the exception of holiday homes) must sort biowaste separately from mixed waste. You can order a biowaste container and collection for the property from HSY, or alternatively, you can compost the biowaste on the property using the property’s own composter intended for this purpose. It is also possible to share a biowaste container or composter with your neighbours. Composting of food waste on the property must be reported to HSY’s compost register. Learn more about the options for biowaste collection: hsy.fi - Biowaste for properties with 1 to 4 apartments​

• The biowaste container collection fee consists of a transport and treatment fee and the container rental fee.
• The annual fee is calculated according to the number of times the waste containers are emptied in a year. If the property composts biowaste for part of the year and the biowaste container is not in use, we will charge for collections only for the period it is in use.
• It is possible to order a lining sack for closed biowaste containers subject to a separate charge. We always replace the lining sack in connection with collection. Lining sacks are not suitable for ventilated biowaste containers used in detached houses because they prevent ventilation.
• Our collection services also include institutional biowaste and liquid biowaste containers.
  

Our recommendations by property type

For 1–8 residents, we will deliver a ventilated biowaste container of 140 litres in which biowaste can be stored for longer. If there are more people generating waste, we will deliver a closed biowaste container of 140 or 240 litres according to the customer’s choice. We recommend the following collection frequencies:

• For a property with 1–8 residents, the container is emptied every four weeks.
• For a property with 9–16 residents, the container is emptied every two weeks.
• For a property with more than 16 residents, the container is emptied once a week.
  

You can change the emptying interval as needed; this change is free of charge.

Properties with 1–4 apartments, biowaste

Properties with five or more apartments, biowaste

Biowaste containers

The collection fee consists of a transport and treatment fee. The refuse truck weighs the container when it is emptied. We charge a treatment fee based on the weight of the amount of generated waste. The emptying of a deep container includes the installation of a lining sack if it is technically possible to install the sack in the container.

When planning to acquire a container for the property, please contact our customer service.

Collection services for skips and press containers

A fee for extra work is charged if collection is slowed down due to reasons attributable to the customer, such as a frozen press.

Institutional kitchen biowaste

Biowaste generated in institutions is heavier than biowaste generated in households.140-litre biowaste containers are used for institutional kitchen biowaste. The rental fee of the biowaste container is included in the collection fee.

*The annual price in the table is an example of the annual fee of waste containers emptied four times a week.

**The annual fee for emptying waste containers is calculated according to the number of times they are emptied in a year.

Liquid biowaste

Liquid biowaste is waste that is emptied from the property’s collection system by suction truck. Order emptying separately by contacting our customer service.​

Carton packages and cardboard

Every residential property with five or more apartments must have collection for carton packages. For other residential properties, collection is voluntary. Cardboard can also be sorted into carton collection. In properties with 5–9 apartments, you can collect carton packages in a multi-compartment container for packaging.

We no longer sign new contracts concerning cardboard collection; cardboard waste can be sorted into the same collection as carton. The collection fee consists of a transport fee. The annual fee is calculated according to the number of times the waste containers are emptied in a year.

• The container rental fee is charged separately.
• We deliver a rental container from HSY for all new collection services.
• When the service life of waste containers owned by the property comes to an end, they must be replaced with rental containers from HSY.

For more information, see the Rental waste containers section of the price list.

Collection services for carton packaging containers

Collection services for carton packaging containers

Waste generated on the property can also be collected in a waste container. The price consists of a transport fee.

When planning to acquire a container for the property, please contact our customer service in advance.

Collection services for cage trolleys and bales

If a lot of cardboard waste is generated on the property, large cardboard boxes can be collected in a press or a rental cage trolley from HSY. We do not empty cage trolleys not designed for waste collection.

Collection services for skips and press containers

A fee for extra work is charged if collection is slowed down due to reasons attributable to the customer, such as a frozen press.

Plastic packages

Every residential property with five or more apartments must have collection for plastic packages. In properties with 5–9 apartments, you can also collect plastic packages in a multi-compartment container for packaging. In properties with 1–4 apartments, collection is voluntary.

Collection services for plastic packaging containers

The plastic containers of 140–360 litres are intended for properties with fewer than five apartments and the 660-litre containers for larger properties. The collection fee consists of a transport fee. The annual fee is calculated according to the number of times the waste containers are emptied in a year.

• The container rental fee is charged separately.
• We deliver a rental container from HSY for all new collection services.
  
• When the service life of waste containers owned by the property comes to an end, they must be replaced with rental containers from HSY.
  

Learn more in the Rental waste containers section of the price list.

Collection services for plastic packaging containers

Waste generated on the property can also be collected in a deep or surface container.

When planning to acquire a container for the property, please contact our customer service in advance.

Collection services for skips and press containers

A fee for extra work is charged if collection is slowed down due to reasons attributable to the customer, such as a frozen press.

Glass packages and small metal items

Every residential property with five or more apartments must have collection for glass packages and small metal items. For other properties, collection is voluntary. In properties with 5–9 apartments, you can also collect glass and metal in a multi-compartment container for packaging.

Collection services for glass packaging and metal containers

The collection fee consists of a transport and container rental fee.

• The container rental fee is included in the collection fee.
• We deliver a rental container from HSY for all new collection services.
• When the service life of waste containers owned by the property comes to an end, they must be replaced with rental containers from HSY.
  

Collection services for glass packaging and metal containers

Waste generated on the property can also be collected in deep or surface containers. The price consists of a transport fee.

When planning to acquire a container for the property, please contact our customer service.

Multi-compartment for packages

The multi-compartment for packages is intended for properties with 5–9 apartments. The four-compartment container has two larger compartments for plastic and carton packaging and two smaller compartments for small metal items and glass packaging.

The collection fee consists of a transport and container rental fee.

Learn more at hsy.fi - Multi-compartment waste container for packaging​

Excess waste outside the container

Excess waste is waste that is placed outside the container. Waste packed in a plastic sack is treated as mixed waste. Excess waste should be placed immediately next to the waste container. All material immediately next to the waste container is treated as excess waste.

Read more: Waste management regulations of the Helsinki Metropolitan Area and Kirkkonummi (Section 24)

Collection

• We can accept one cubic metre, or five 200 liter refuse sacks, of excess waste at a time.
• One sack should weigh no more than 15 kilograms. For larger amounts, collection must be agreed on separately with our customer service.
• The minimum invoicing amount is 0.1 m³ (100 litres).

You can also order a pick-up service for large items. Read more in the Sortti pick-up section of the price list or on our website at hsy.fi - Sortti pick-up service for large objects.

We collect Christmas trees free of charge when they are placed in a visible location in the immediate vicinity of the property’s waste collection point.

Excess waste outside the container

Fixed-term collection and interruptions

Holiday homes

You may arrange to have the waste container or containers of your summer home, for example, emptied only during a specific period of time. During the summer holiday season (weeks 18 to 40), the waste containers of holiday homes that are only used in summer time must be emptied at the interval referred to in the waste management regulations. Please note that the collection of mixed waste every 8 weeks or every 16 weeks requires the sorting of biowaste into either a biowaste container or a compostor.

Permanent residences

If your property has a year-round waste management service and the property is unused for at least one week, waste collection can be interrupted for a specified period of time. The interruption always applies to all types of waste. Please submit a notification to HSY no later than one week before the planned start of the interruption. If the interruption is longer than a year or there are more than two consecutive interruptions, an application for an exception to waste management regulations must be submitted.

If you live on a property where biowaste is composted only during part of the year, you must order a HSY biowaste container and collection for the period when biowaste is not composted.