Waste management service fees 2024/09-

Information

Published by:
Helsinki Region Environmental Services Authority
Date:
13.10.2023
Key words: price list, waste management
Language: en
Pages: 12
Contact Information:
Helsingin seudun ympäristöpalvelut -kuntayhtymä
PL 100
00066 HSY
puhelin 09 1561 2110
www.hsy.fi

Fees for emptying septic tanks and closed tanks

HSY manages the emptying of septic and closed tanks (sludge tanks) and the transport of sludge from residential properties

in the Helsinki Metropolitan Area and Kirkkonummi. Our services for small sewage treatment plants only cover emptying. Other service work must be ordered directly from a private sewer maintenance company.

More information is available on our website at Emptying of cesspools and septic tanks.

How to order tank emptying:

  • call our customer service tel. +358 (0)9 1561 2110 (Mon, Wed and Fri from 8.30 a.m. to 3.30 p.m., Tue from 8.30 to 11.00 a.m. and Thu from 1.00 to 3.30 p.m.)
  • order online at hsy.fi/contact us (emptying on request only, see below) We process orders on weekdays from 8:30 AM to 3:30 PM.
  • for a sudden emptying executed outside the office hours, call the on-call number +358 (0)50 307 6041.

The price of emptying a tank consists of the sludge treatment and transportation fee. The treatment fee is determined by the sludge volume of the tank. The transportation fee depends on the type of order you choose and the urgency of the emptying request.

Regular emptying

The tanks are automatically emptied according to the emptying plan as agreed with the customer on weekdays from 6 a.m. to 10 p.m. The weekday and exact time of each emptying will be determined by the driver’s emptying schedule in the area. Changes to regular emptying must be ordered at least seven weekdays before the desired emptying.

Sludge volume of the tank, m3 
Collection fee €/pcs  incl. VAT 25,5% (VAT 0%)
0.1–3 
89,82 (71,57)
3.1–6 
99,81 (79,53)
6.1–9 
109,79 (87,48)
9.1–14 
119,76 (95,43)

Emptying on request

Emptying on request is a one-time emptying service requested specifically by the customer. We will carry out the emptying on a weekday between 6:00 am and 10:00 pm within the next four working days of processing the order. The weekday and exact time will be determined by the driver’s emptying schedule in the area. The service must be ordered at least four weekdays before the desired emptying.

‍
Sludge volume of the tank, m3 
Collection fee €/pcs  incl. VAT 25,5% (VAT 0%)
0.1–3 
106,45 (84,82)
3.1–6 
116,44 (92,78)
6.1–9 
126,42 (100,73)
9.1–14 
136,39 (108,68)

Specific emptying service

The tanks are emptied on the day and exact time as requested by the customer, on weekdays from 7 a.m. to 6 p.m. The tanks are emptied with accuracy of

+/- one hour. The service must be ordered at least two weekdays before the desired emptying.

Sludge volume of the tank, m3 
Collection fee €/pcs  incl. VAT 25,5% (VAT 0%)
0.1–3 
139,72 (111,33)
3.1–6 
149,71 (119,29)
6.1–9 
159,69 (127,24)
9.1–14 
169,68 (135,20)

Express emptying

Submit the order on weekdays from 8.30 a.m. to 3.30 p.m. Emptying is executed within five hours from the order request.

Sludge volume of the tank, m3 
Collection fee €/pcs  incl. VAT 25,5% (VAT 0%)
0.1–3 
172,98 (137,83)
3.1–6 
182,98 (145,80)
6.1–9 
192,96 (153,75)
9.1–14 
202,92 (161,69)

Emergency emptying

Emergency emptying means a sudden emptying ordered outside of office hours. Place your order by calling the on-call number +358 (0)50 307 6041. Emptying is executed within five hours from the order request.  

Emergency emptying on weekdays
Sludge volume of the tank, m3 
Collection fee €/pcs  incl. VAT 25,5% (VAT 0%)
0.1–3 
195,17 (155,51)
3.1–6 
205,15 (163,47)
6.1–9 
215,13 (171,42)
9.1–14 
225,11 (179,37)
Emergency emptying on Saturdays
Sludge volume of the tank, m3 
Collection fee €/pcs  incl. VAT 25,5% (VAT 0%)
0.1–3 
250,60 (199,68)
3.1–6 
260,59 (207,64)
6.1–9 
270,57 (215,59)
9.1–14 
280,56 (223,55)
Emergency emptying on Sundays
Sludge volume of the tank, m3 
Collection fee €/pcs  incl. VAT 25,5% (VAT 0%)
0.1–3 
394,76 (314,55)
3.1–6 
404,75 (322,51)
6.1–9 
414,74 (330,47)
9.1–14 
424,70 (338,41)

Prices for extra work
  • The emptying service includes pulling the hose for 40 metres. A fee for extra work is charged for the distance exceeding that. The hose pulling distance is measured from the suction truck to the bottom of the tank. Separate agreement is required if the hose is to be pulled for more than 70 metres.
  • Moving the sludge truck from one well point system to another per move on the same property. At this price, the move can be a maximum of 0.5 kilometres.
  • A fee for extra work is charged if measures that slow down the work need to be taken during the emptying. The minimum charge is 0.5 hours.


Extra work
€  incl. VAT 25,5% (VAT 0%)
Moving the collection vehicle
37,50 (29,88)
Extra work (hour)
85,70 (68,29)
Pulling the hose

Every starting 10 metres 
14,28 (11,38)
Every starting 20 metres 
28,56 (22,76)
Every starting 30 metres 
42,85 (34,14)

 

Visit without emptying

We charge for visits where emptying is not possible due to reasons attributable to the customer. For example:

  • Snow has not been removed or ground grit has not been applied at the property.
  • A vehicle on the property is blocking the way and prevents emptying.
  • The collection route has been locked with something other than an HSY key.
  • The tank lid does not open or the tank is not found.
  • Well cover is frozen or locked.

€/pcs  incl. VAT 25,5% (VAT 0%)
Visit without emptying
83,17 (66,27)