Waste management service fees 2022

This price list includes information about the properties’ waste management service fees, size of the waste containers and collection frequencies. You can find information about the fees of waste delivered to the Sortti Stations and treatment fees of waste received at the Ämmässuo Waste Treatment Centre. The price list also includes information concerning the Sortti pickup service for large objects and related fees.

On our website at functional waste collection point on property, you can learn about the dimensioning recommendations of waste collection containers, in other words, the recommendations on the number of waste containers and collection frequency for properties.

The waste management regulations contain information on separately collected types of waste. The regulations also contain information on the requirements set for collection equipment, collection points and the transport and collection of waste. We collect biowaste, small metal items and plastic, glass and carton packages from properties that have at least five apartments. We collect mixed waste from all properties.

The waste management regulations of the Helsinki Metropolitan Area and Kirkkonummi define which waste the property has to sort and collect.

In residential properties, the sorting obligation is defined by the number of apartments and, in other properties, the amount of generated waste.

Read more Waste services for properties - HSY

Sorting problems? The waste guide helps you!

We recommend getting a rental bin from HSY for waste collection. Broken rental bins will be replaced without any extra cost.

You are allowed to use your own waste containers instead of the rental bins, but please note that it must be possible to empty them appropriately. Functional waste management requires that the property has a sufficient number of waste collection containers that are suited for the collection system used in the area as well as for mechanical collection.

Waste collection is based on waste management regulations and the property’s individual needs. The required number of waste containers depends on the size of the property, the inhabitant structure and the number of waste collection points.

More information about functional waste collection point on property.

We charge a fee for replacement of burned or otherwise damaged or lost waste containers. The fee includes the delivery to the property. We replace and deliver the waste containers, free of charge, approximately within seven weekdays. We will charge express deliveries separately.

We recommend getting a rental bin from HSY for waste collection. Broken rental bins will be replaced without any extra cost. See rental bin fees in section Rent waste bins from HSY.

It is allowed to use own waste containers instead of the rental bins, but it must be possible to empty them appropriately. Functional waste management requires that the property has a sufficient number of waste collection containers that are suited for the collection system used in the area as well as for mechanical collection.

Detached houses and semi-detached houses

* The collection frequency of every eight weeks requires that you order a separate container for biowaste or compost your biowaste.

** The annual fee is calculated according to the number of times the waste containers are emptied in a year.T he fees do not include the bin rent.

Excess waste is waste that is placed outside the container. The collection of excess mixed waste alongside regular collection is subject to a charge. Learn more in section Excess waste.

Terraced houses, apartment buildings and similar properties

Is your property interested in collecting plastic packaging waste? Read more in section Plastic packaging and hsy.fi/en/residents/sorting/instructions/Pages/Plastic.aspx.

The fees do not include the bin rent. See rental bin fees in section Rent waste bins from HSY.

The annual price for emptying waste containers is calculated according to the number of emptying times per year. *The annual price listed in the table is an example of the yearly price for waste containers that have to be emptied four times a week.

Annual fee membership

If the property cannot be reached by refuse truck, the property owner can apply for the annual fee for HSY's mixed waste collection point by contacting HSY's Customer Service. The regional mixed waste collection points are located in Porkkala and Långvik in Kirkkonummi and at all Sortti Stations.

The annual fee for the service is EUR 95.63 including VAT 24% for permanent residents (EUR 77.12, VAT 0%) and EUR 35.99 VAT 24% for summer residents (EUR 29.02, VAT 0%)

Regional collection points of mixed waste

The regional collection points of mixed waste are intended for the daily mixed waste produced by households. It is not allowed to dispose of hazardous waste or waste that is not suitable for mixed waste due to its large size, exceptional quality or large amount in the mixed waste collection points. All waste taken to the collection point must be appropriately sorted and packed.

An amount of no more than 660 litres of mixed household waste can be brought in during one visit to the Sortti Station with the annual fee card. A charge in line with the valid rates shall be charged for other waste brought to the Sortti Station, such as furniture. Read more about the Sortti Stations.

A HSY biowaste container is included in the collection fee. The annual fee for emptying waste containers is calculated according to the number of times they are collected in a year.

*The annual price in the table is an example of the annual price of waste containers collected four times a week. Only 140 or 240 litre waste containers may be used for biowaste collection.

Excess waste is waste that is placed outside the container. Excess biowaste includes, for example, garden waste packed in a biodegradable sack. The maximum weight limit for a garden waste bag is 15 kilograms. Garden waste is chargeable.

Excess biowaste collected in connection with regular collection is chargeable. Learn more in section Excess waste.

The emptying of a deep collection container includes the installation of a lining bag if it is technically possible to install the bag in the container.

Institutional kitchen biowaste

140 litre biowaste containers are primarily used for institutional kitchen biowaste. A HSY biowaste container is included in the collection fee.

The annual fee for emptying waste containers is calculated according to the number of times they are collected in a year.

*The annual price in the table is an example of the annual price of waste containers emptied four times a week.

We recommend a rental bin for waste collection. Please note that the waste container collection fees do not include the bin rent. It is allowed to use own waste containers instead of the rental bins, but it must be possible to empty them appropriately. You can collect carton packaging waste in a multi-compartment container in properties consisting of 5–9 apartments.

Read more in section Rent waste bins from HSY.

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Excess waste is waste that is placed outside the container. Excess carton waste alongside regular collection is subject to a chargeable.

Read more in section Excess waste .

Carton container collection

We will no longer sign new contracts concerning cardboard collection. You can order a carton collection service for your property which also includes brown cardboard. Large cardboard boxes can be collected in a rental cage trolley.

The trolley rent is €1.29/week (VAT 24 %) . The cage trolley can be collected once a week, every other week, every four weeks or every eight weeks.

At the beginning, we will collect plastic packaging waste up to once a week. If it turns out that the property produces more plastic packaging waste, the collection frequency can be increased. Properties with five or more households can order only a waste container of 660 litres for plastic packages. Smaller waste containers would fill up too quickly and therefore cause problems for waste collection. You can also collect plastic packaging waste in a multi-compartment container in properties consisting of 5–9 apartments.

Learn more about plastic packages recycling.

Please note that the waste container collection fees do not include the bin rent. It is allowed to use own waste containers instead of the rental bins, but it must be possible to empty them appropriately. Learn more in section Rent waste bins from HSY.

*A waste container of 140 or 240 litres is only for detached or semi-detached houses.

** A waste container of 300 or 360 litres can only be ordered for properties with fewer than 5 households.

Plastic packaging waste container

Excess waste is waste that is placed outside the container. Learn more in section Excess waste.

The glass and metal bin rent is included in the collection fees. We collect containers for glass and metal waste every four weeks or every eight weeks. In the centre of Helsinki, the collection frequency can also be every other week.

Multi-compartment for packaging waste is designed for properties of 5–9 apartments. The four-compartment container has two larger compartments for plastic packaging and carton and two smaller compartments for small metal items and glass packaging.

A HSY multi-compartment container is included in the collection fee.

We collect multi-compartment containers for packaging waste every week, every other week or every four weeks.

Excess waste outside of multi-compartment

Excess waste is waste that is placed outside the waste container. We invoice excess waste in accordance with the excess waste price defined for each waste type. More information about the prices is available in the Excess waste section.

Pack excess waste and leave it next to the waste container to wait for collection.Mark the waste type of the packaged waste on the waste (plastic packaging, carton, glass or small metal items).

The size of the excess waste bag must be such that it fits in an empty multi-compartment container compartment designated for the waste type. The refuse truck driver will put the excess waste in the multi-compartment container after emptying it and empty the container again into the refuse truck. In this way, each waste type ends up in the correct refuse truck compartment.

Excess waste that cannot fit in the multi-compartment container compartment designated for the waste type is mixed waste. We will invoice it in accordance with the mixed waste price.

Excess waste is waste that is placed outside the container. All waste packed in a plastic bag is charged as mixed waste. Excess waste should be placed immediately next to the waste container. All material immediately next to the waste containers is treated as excess waste. The maximum amount for excess waste is 2 m3 or 15 kg/sack. Order a collection for a larger amount of excess waste separately from our Customer Service. The minimum invoicing amount is 0.1 m³ (100 litres).

You can also order a pick-up service for larger items. Learn more in the section Sortti pick-up service or at hsy.fi/en/jatteet-ja-kierratys/sortti-pick-up-service-for-large-objects/.

Christmas trees left in the collection point or next to the waste containers are collected free of charge.

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You may arrange to have the waste container or containers of your summer home, for example, emptied only during a specific period of time. During the summer holiday season (weeks 18 to 40), the waste containers of holiday homes that are only used in summer time must be emptied at the interval referred to in the waste management regulations.

If a property is unused for at least one week, waste collection can be interrupted for a specified period of time. Please submit a notification to HSY no later than one week before the planned start of the interruption. If the interruption is longer than a year or there are more than two consequent interruptions, an application for an exception to waste management regulations must be submitted.

Please contact our customer service tel. +358 9 1561 2110 from 8:30 a.m. to 3:30 p.m. on weekdays

We are cooperating with Stara in waste collection services in the archipelago. The collection service in the archipelago serves restaurants, holidaymakers and recreational associations located in the archipelago, among other things.

Stara manages any waste collection by sea for archipelago properties in the Helsinki and Espoo region as well as the customer service of waste management services for archipelago properties. For the present, the service does not cover Kirkkonummi.

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How to order waste collection

Order waste collection in the archipelago by contacting the Stara customer service, tel. +358 (0)9 310 70707 (open Mon–Fri from 8.30 a.m. to 4.30 p.m.).

HSY manages the invoicing for archipelago waste management services. If you have any questions about invoicing or other matters related to waste management, please contact the HSY customer service:

• call +358 (0)9 1561 2110 (open Mon–Fri from 8.30 a.m. to 4.30 p.m.), after selecting the language, press 3, waste management contracts and waste collection.

• hsy.fi/contactus

Container emptying

*The four-compartment container has two larger compartments for plastic packaging and carton and two smaller compartments for small metal items and glass packaging.

Other prices (when emptying containers)

HSY manages sludge tank emptying and transport of sludge from residential properties in the Helsinki Metropolitan Area and Kirkkonummi. Our services

for small sewage treatment plants only cover emptying. Other service work must be ordered directly from a private sewer maintenance company.

For more information, please visit our webpage Emptying septic tanks and closed tanks.

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You can order the emptying of a septic or closed tank from our Customer Service:

• tel. +358 9 1561 2110 (weekdays from 8:30 a.m. to 3:30 p.m.).

• hsy.fi/contactus

Sudden emptying requests outside the office hours can be ordered from the on-call number +358 50 307 6041.

The price of emptying a tank consists of sludge treatment and transportation fee. The treatment fee is determined by the sludge volume of the tank. The transportation fee depends on the type of order you choose.

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Alternatives for the emptying of septic tanks and closed tanks

Regular emptying

The tanks are automatically emptied according to the emptying plan as agreed with the customer on weekdays from 6 a.m. to 10 p.m. The weekday and exact time of each emptying will be determined by the driver's emptying schedule in the area.

Emptying on request

Emptying on request is a one-time emptying service requested specifically by the customer. The tanks are emptied on weekdays from 6 a.m. to 10 p.m. The weekday and exact time will be determined by the driver's emptying schedule in the area. The service must be ordered at least four weekdays before the desired emptying.

Specific emptying service

The tanks are emptied on the day and exact time as requested by the customer, on weekdays from 7 a.m. to 6 p.m. The tanks are emptied with accuracy of +/- one hour. The service must be ordered at least two weekdays before the desired emptying.

Express emptying

Submit the order on weekdays from 8.30 a.m. to 3.30 p.m. Emptying is executed within five hours from the order request.

Emergency emptying

Emergency emptying means a sudden emptying executed outside of office hours. Place your order by calling the on-call number +358 (0)50 307 6041.

On weekdays

Emptying is executed within five hours from the order request.

On Saturdays

Emptying is executed within five hours from the order request.

On Sundays and public holidays

Emptying is executed within five hours from the order request.

Extra work

Transferal with a sludge vacuum lorry from one sludge well group to another on the same property €35.45/transfer. The transferal fee includes a transfer up to 0.5 kilometres. The charge for extra work is €81.03/hour if measures slowing down the emptying procedure must be carried out. The minimum charge is 0.5 hour. When placing the order for the emptying of septic tanks and closed tanks, it must be reported

• if the suction truck cannot get any closer to the tank than 40 metres
• if there is significant altitude difference between the suction truck and the septic tank
• if earth removal must be carried out in connection with the emptying.

Emptying of sludge loads over 14 m³ must be agreed upon separately. The fees include VAT 24%.

Pulling the hose

Extra work of pulling the hose more than 40 metres. The hose pulling distance is measured from the suction truck to the bottom of the tank.

Visit without emptying

We charge for visits where emptying is not possible due to a reason caused by the client.

For example:

• Snow has not been removed or ground grit has not been applied at the property
• A vehicle blocking the way
• The collection route has been locked with something other than an HSY key

Moving the collection container to the garbage truck

An additional fee is charged based on the moving distance for each collection and each container or sack that has to be manually moved from the property’s collection point to the bin lorry.

Skip containers

Order the Sortti pick-up service to pick up your larger waste items. The service is meant for larger items that are not covered by the regular waste management service of the property, e.g. due to their size. The service is intended for private individuals and housing cooperatives, mainly for picking up 1–3 items.

The price for the pick-up is €60.78–121.56 (VAT 24 %). We accept debit and credit cards (Visa, Mastercard). One pick-up covers a maximum of nine items. The size, weight and amount of the parts to be carried determine how many items are included in one pick-up.

If you have a waste management contract for your detached house, we can add the price of the pick-up to your waste management invoice. A pick-up ordered by the property manager can be added to the waste management invoice of the housing cooperative.

For further information, please visit our webpage Sortti pick-up service.

The Sortti Stations in the Helsinki Metropolitan Area and Kirkkonummi are waste sorting stations. When you bring your old furniture, garden waste and scrap metal to our Sortti Stations, they will be processed and recycled into materials or energy. Our goal is to have an even larger amount of waste materials recycled into raw materials for new products. Materials with no existing recycling solutions can be used to generate heat and electricity.

For information on waste subject to a charge or free of charge, see the table below. The stations accept the usual debit and credit cards or an invoice. Sortti Stations are self-service stations and offer the option of advance payment.

When arriving at the Sortti Station, sign up at the service desk. Let the employees know the type and quantity of waste you are bringing in. Unload the waste from the vehicle and place it on the waste skips. Follow our sorting instructions. If necessary, ask the employees for advice. Please note that we cannot offer assistance in unloading the waste.

For further information, please visit our webpage Sortti Stations.

Waste, free of charge

We charge no fees for separately sorted

• carton and cardboard
• domestic hazardous waste
• electrical and electronic equipment
• glass packages (bottles and jars)
• metal
• paper.

Waste liable to charge

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We charge for single objects such as an armchair, a spring mattress or sofa according to the volume space.

Asbestos is received only at the Ämmässuo Sortti Station, the price is €10 for every new 100 litres.

*Garden waste, brushwood, apples and invasive species must be sorted in separate collection points.

Please note that you will be liable to pay the cleaning charge below if you fail to sort your waste correctly at the Sortti Station and we need to do extra sorting and cleaning.

Insulation wool

• Sort rock and glass wool on the non-combustible mixed waste skip or on a separate collection skip.
• Sort blown wool onto the combustible mixed waste skip.

Gypsum

• Gypsum waste must be clean and dry.
• Do not deliver powdered gypsum in sacks.
• The gypsum boards must be fee of any slabs, wooden constructions or metal.

Mineral material

• Asphalt
• Bricks
• Concrete
• Tile
• Topsoil
• Soil
• Stone

Plastic

• Plastic items
• Plastic membranes
• Styrofoam and PVC are not accepted for plastic collection; they must be sorted as mixed waste.

Non-combustible waste

• Porcelain and glassware
• Toilet seats, sinks and tubs
• Window and mirror glass
• Gypsum board containing impurities.
• Do not place metal items in non-combustible waste.

Combustible mixed waste

• Armchairs and sofas
• Plastic piping
• Spring mattresses
• Styrofoam
• PVC
• Refuse sacks containing mixed combustible waste
• Sort large (over 50 x 50 x 100 cm) and small combustible mixed waste on separate skips.
• Do not place metal items in combustible mixed waste.

Waste textile

• Unusable clothing and household textiles
• Waste textiles must packed in plastic bags before delivering them to the Sortti Station.
• Do not place blankets, pillows, shoes, accessories, underwear or wet or contaminated textiles in waste textiles.

Wood, pressure-treated

• Garden furniture
• Pieces of telephone and electricity poles
• Railway sleepers
• Terrace slabs and boards

Wood, coated

• Chipboard and hardboard
• Painted and varnished wood
• Parquet, MDF board
• Wooden furniture and doors
• No need to remove nails or fittings. Remove larger pieces of metal, fabric and glass.

Wood, uncoated

• Clean wood
• Pallets
• Raw board
• Plywood board and laminated veneer lumber

Garden waste and brushwood

Apples, plums (garden biowaste)

• Separate from other garden waste. We only accept apples and plums in the autumn.

Raking waste

• Chipped brushwood
• Clean sawdust, cutter chips, peat
• Leaves and grass
• Stumps and rootstalks
• Other biodegradable garden waste
• Vegetable scraps
• Raking waste should not contain soil.

Brushwood

• Branches
• Fir and pine twigs
• Hawthorn
• Roses
• Trees
• Tree trunks

• Garden waste containing invasive species must be packed before delivery. It is sorted as mixed waste.

Renting a trailer for waste transport

You can rent a trailer for three hours in order to transport your waste. The trailer cannot be used for transporting the topsoil sold at the Sortti Stations. The rent is €5, if you bring your waste to the Sortti Station. Waste reception is subject to a fee according to our price list.

Rent the trailer and find more information at HSY website Renting a trailer or by calling our Customer Service +358 9 1561 2110 (weekdays from 8.30 a.m. to 3.30 p.m.).

If the rental time exceeds three hours or the trailer is not used for bringing waste to the Sortti Station, an €40 daily fee is charged from the beginning of the rental time.

Sortti Mini Station is situated in Koivukylä, Vantaa. It is open during the opening hours of the Reuse Centre. Visiting address is Hosantie 2, 01360 Vantaa.

Visit the Sortti Mini Station to drop off household items that are not suitable for reuse by the Reuse Centre. We only accept certain types of waste. The amount of waste you can drop off is limited because the station has smaller facilities than regular Sortti Stations. The services of Sortti Mini Stations are meant for households.

Accepted payment methods are payment cards, eSortti.fi advance payment and an invoice when using your Sortti card. You can use eSortti to calculate the price of your waste load.

Drop off electric and electronic waste and hazardous household waste for reuse at the Reuse Centre. You can leave metal free of charge to the Sortti Mini Station.

The new Sortti Mini Station complements the services of the Reuse Centre. Items that cannot be reused can be recycled into raw materials or energy. Thank you for sorting. Let’s recycle together!

The HSY eco-industrial centre located in Ämmässuo, Espoo is a modern touchpoint of waste management and circular economy.

Spanning about 200 hectares, the Ämmässuo eco-industrial centre offers services such as treatment of biowaste into biogas and compost, treatment and utilisation of ash and slag from waste-to-energy plant, collection and utilisation of landfill gas, treatment of contaminated soil and sorting of various waste loads and delivering the materials for reuse.

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Weighed waste loads

Waste loads transported by lorries or other large vehicle are accepted at the Ämmässuo eco-industrial centre in Espoo.

The customer (the producer and the holder of the waste) must be aware of the quality, characteristics and origin of the waste in their possession as well as its suitability for landfill use. This information is provided upon delivery. A Waste Transportation Document is required for certain types of waste in accordance with the current legislation. The treatment fee is determined by the weight, type and quality of the waste load. The load is assessed at the reception. If a load includes several different types of waste, the fee is determined based on the most expensive type of waste.

We will charge the customer for any additional costs incurred from waste being directed to in correct treatment as a result of missing or inadequately filled documentation, such as a missing Waste Transportation Document or incorrect waste type declaration.

Waste delivered in lorries

Fees per waste type

Items marked with an asterisk (*) are hazardous waste.

Final-disposal waste must be suitable for an ordinary waste landfill (a landfillability statement, when necessary).

Other waste not mentioned in this price list: jate.vastaanotto@hsy.fi

Hazardous waste (also known as toxic waste) refers to an unused substance or item that may cause a health hazard or an environmental hazard.

It is extremely important to not place hazardous waste in mixed waste or in the sewer; all hazardous waste must be delivered to the appropriate collection point. For further information, please visit our webpage Hazardous waste.

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We charge a fee for commercial hazardous waste based on total weight. The total weight includes the IBC tank, barrel or pallet used to store the waste. We also charge a separate treatment fee for IBCs.

Hazardous waste delivered by households is accepted free of charge unless otherwise specified. Construction and demolition waste containing hazardous waste are subject to a charge for households as well and we charge for them as indicated below. Asbestos and pressure-treated wood are also subject to a charge, see the ‘Sortti Stations’ section in the price list.

We collect a fee from businesses, plants and similar corporations as stated below.

Kivikko Sortti Station

• Kivikko Station for hazardous waste, Kivikonlaita 5, Helsinki.
• Opening hours Mon-Fri from 7 a.m. to 4 p.m.
• A maximum of 800 kg of each hazardous waste, except waste oil a maximum of 50 kg. Excluding gas bottles, see the fees below.
• Corporate customers are required to provide a Waste Transportation Document, as specified in the Waste Act, for any hazardous waste brought to the hazardous waste collection station in Kivikko.

* Fee for one hour or part thereof