The pricelist and service fee price list for HSY Water Services 2020

The HSY water services price list includes usage rates, basic rates and connection fees.

The usage rate is based on the amount of water used by the property. It is measured using a water meter installed and owned by HSY. The usage rate is charged separately for water use (water rate) and sewage (wastewater rate).

HSY has the right to invoice on the basis of an estimate before the actual water consumption is obtained from the meter reading (see Chapter 6 for general terms and conditions for HSY water services).

Basic rate for water and wastewater and basic rate for storm water

The basic rate is levied on water and wastewater on the basis of the water supply services used by the property. The unit price of water and wastewater is determined by the use of the services and by the floor area of the real estate type defined in the building permit.

Property type refers to the use of the property. The property floor area, on the other hand, is the total area bounded by the outer walls of all the floors of all buildings. All buildings are counted, regardless of whether they have a water connection point. The floor area of the property is defined in Section 115 of the Land Use and Building Act.

Property floor area together with the real estate type best describes the potential water consumption of the property. Potential water consumption, on the other hand, affects the size and cost of the waterworks network.

The basic rate for storm water, if the property is located in a storm water sewer area or in a mixed sewer area or has joined HSY's storm water sewer from outside the storm water sewer area. Read more about storm water from the page Stormwater

The the basic rate P (€ / month) is calculated as follows:

P = p x k x PAJ

p =service coefficient (0.2—1.0)

k = real estate type coefficient (0.5—3.0)

PAJ = fixed basic rate (€/month) within the floor area categories (A-J)

Service coefficient

The basic rate is divided into basic charges for water, wastewater and storm water according to the following service coefficients (p):

Property type coefficient

If the property has multiple uses, the basic rate is calculated using the principal use coefficient. The main purpose of use is the one for which the majority of the floor area of a building is used defined in the building permit.

Fixed basic rate (PAJ)

If the floor area of the property changes, for example, by additional construction, so that its payment category changes, the fixed basic rate is calculated according to the new payment class.

The connection fee entitles you to connect to the HSY network. The connection fee is based on floor area and the purpose for which the building is used which are determined by the building permit. The connection fee is separately levied on water, wastewater and storm water and the service coefficient is the same as applies to the basic rate.

In addition to the connection fee, connection work fees are charged according to service fee price list.

3.1 Connection fees for small residential buildings in residential use

3.2 Over 500 floor area m² properties and non-residential properties

The total price of the connection fee is calculated as a result of the property type coefficient, floor area, service coefficient and unit price.

Connection fee L = k x A x p x yL

k = coefficient according to property type (0.5—6.0)

A = floor area according to building permit (floor area–m²)

p =service coefficient (0.2—1.0)

yL = unit price (€/floor area-m²)

If the property has multiple uses, the basic rate is calculated using the principal use coefficient. The main purpose of use is determined by the building permit.

3.3 Additional connection fee

An additional fee is levied when the area of the property determined by the building permit has increased by more than 10 percent.

In the case of small residential buildings, the additional connection fee also requires the property to move to the next payment class. An additional connection fee is also charged if the services in use on the property or property type change after the connection fee has been determined.

An additional connection fee is charged even though there is no water supply point in the floor area.

You must notify HSY of changes in the purpose of the property or part of the property or extensions or building additions at least one month before the premises are taken into use or the change otherwise occurs.

For buildings with no floor area (for example, parking halls), the connection fee is primarily calculated on the basis of the total area. If the property does not have a floor area or total area, the payments are determined on a case-by-case basis.

Contact HSY as a builder when the property is connected to the general water and sewer network or the storm water sewers.

Price for connection work for new connections

The price of connection work is for connecting plot pipelines to the HSY water supply network. The customer is responsible for the excavation work and the necessary permits for the excavation work required, as well as pipeline material purchases for the plot. The water supply branching always requires permission and the connection work from the owner of the pipeline. The fee for connection work is different from the connection fee determined by the floor area of the property and the type of property (see pricelist).

The construction fee for plot pipelines is levied if in connection with municipal engineering construction, street area pipelines have been constructed to the plot boundary and the customer connects the plot pipelines to the ready-built municipal pipelines. The fee includes 1 to 3 pipelines (water pipe, wastewater sewer and storm water sewer) in the same channel. If the pipes are in different channels, a fee is charged for each channel. An hourly rate is charged for over 20-meter connections. Also in this case, the price of the connection work is charged.

• prices for normal working hours from 7am to 4pm

Larger connections listed in the table are billed according to the actual costs.

If you order a plot water pipe from HSY (sizes 40 and 63mm), it will cost 7,00 € / m (VAT 0 %). The price includes material, extra packaging and logistics.

In addition to the construction fee for plots, we charge a water pipe connection fee according to the price list.

As a renovator, you contact HSY when you make changes to the floor area of the property or for the use of the property, when you make changes to the plot pipelines and when the location of the water meter changes.

Price for renovation of old connections

• prices for normal working hours from 7am to 4pm

Larger connections listed in the table are billed according to the actual costs.

If you order a plot water pipe from HSY (sizes 40 and 63mm), it will cost 7,00 € / m (VAT 0 %). The price includes material, extra packaging and logistics.

Hourly charges for technicians, foremen and other man-labour

Hourly invoicing begins when a job is taken to be handled at the base station. Most of the work is done in pairs in order to ensure safety. Normal working hours are on weekdays from 7am to 4pm, overtime 100% is Mon-Fri beginning from 4pm and Saturdays and overtime 200% is Sundays and public holidays at 00-24.

• Prices from the beginning of the hour

Machine services

The use of machines will be charged if HSY has to use one of the machines below. The customer cannot themselves order machines from HSY, but are always responsible for the expenses for their plot pipelines, for example, excavation work.

Pressure flushing vehicle, digger and lorry

• includes labour

Normal working hours are on weekdays from 7am to 4pm, overtime 100% is Mon-Fri beginning from 4pm and Saturdays and overtime 200% is Sundays and public holidays at 00-24.

Service vehicle

• does not include the foreman's and / or technician's labour

Grease loads reception at the Viikinmäki wastewater treatment plant

• loading charge and delivered cubic amount is invoiced

‍Replacing a damaged water meter as a separate job

Normal working hours are on weekdays from 7am to 4pm. Overtime 100% is charged Mon-Fri beginning from 4pm and Saturdays, and overtime 200% is charged Sundays and public holidays at 00-24.

The price of a standard meter is included in the replacement of a damaged (e.g. frozen) water meter; the price of a remote reader is based on the price list below.

If the water meter is larger than 40 mm, the billing for replacement work is an hourly charge.

Official water meter test

The water meter inspection fee is charged if the customer requests an accuracy inspection for the meter and it is found to comply with the delivery terms.

Meter with reading transducer and remote reader (Lora/NB-IoT)

The installation of an HSY-owned meter with a reading transducer, i.e. an impulse meter or an ultrasonic/magnetic water meter with a remote reading system instead of a standard meter is charged the prices shown in the table below. When an existing water meter is replaced by customer order and the new one is, for example, a meter with a reading transducer or remote reading system, the fee charged on top of the price of the meter is the hourly rate of one installer for two hours of work. If the meter is replaced at HSY’s request, no fee will be charged. When HSY switches to using remote readers, it will stop using impulse meters.

NOTE: The availability of remote readers will be confirmed in spring 2020.

Water meter reading

The customer is sent a water meter reading request at least once a year. Reporting the reading is important in order for the customer's estimated water consumption to mirror more accurately actual water consumption on the invoice. Deviations are best observed by regular reading tracking. Water consumption monitoring responsibility is, according to the delivery terms, ultimately the customer's.

A water meter reading fee will be charged, for example, when the meter has to be read because the customer has repeatedly neglected reading notifications.

‍Key cartridge

For example, large buildings use a key cartridge for reading the water meter. The price of the installation includes transporting the cartridge to the site and installation on the wall of a property in a cylinder installed by a locksmith.

‍Standpipe meter rental

A standpipe meter can be rented in Helsinki and Vantaa for short events such as sports contests and construction sites for water abstraction from fire hydrants. Otherwise, the water is taken from HSY water stations. The standpipe meter is rented according to HSY's standpipe meter rental agreement and the order is made in writing. The amount of water through the standpipe is charged after the meter is returned and read, or at least once a year. During the rental period an estimate of consumption according to the usage criterion is also charged.

Breaking or losing the standpipe meter

* The installation and removal of a seasonal water meter is charged a unit price if there are two or more meters at a distance of not more than around 75 m apart. Unit prices are the hourly rates for labour, the hourly rate for the service vehicle, and the unit prices of the parts required for the installation and removal of the meter in accordance with actual consumption.

The start-up always includes the measures required to ensure the hygienic quality of domestic water.

** For example, an extra visit is charged if connection work is cancelled due to a failure to follow excavation instructions, a water cut has to be reported to nearby properties (other than de 40/63 water pipes), an existing water meter is replaced with a new one by customer order, or a pressure test must be performed on a new plot pipeline if it is not HSY water pipeline work.

*** An unnecessary visit is charged if the customer is not at home, the building caretaker does not show up at the agreed time, or, despite the instructions, changing the meter is not technically feasible.

Water sales points

The water sales points are used, among others, by builders and cities, for watering parks, for example. The water sales point agreement and card access are provided at Mikkelänkallio 11, Espoo and Hosantie 5, Vantaa and Ilmalankuja 2 N, Helsinki.